Returns & Exchanges
At Ayoub's Dried Fruits & Nuts, we take pride in the quality of our products; if you are not completely satisfied with your purchase, please contact us within 14 days of receipt for a resolution. Due to the perishable nature of our products, we offer replacements or store credit for items that do not meet our freshness standards.
Return Process
- 1.Contact Support
Reach out to our customer service team via email with your order number and a brief explanation of the issue.
- 2.Provide Documentation
Please include clear photos of the product and its packaging if there are any signs of damage or quality concerns.
- 3.Wait for Assessment
Our quality control team will review your request within 48 hours to determine if a return or replacement is applicable.
- 4.Receive Resolution
Once approved, we will issue a store credit or dispatch a fresh replacement of your favorite nuts and dried fruits at no extra cost.